Jim CollierCounselling in Norwich and Wymondham

Frequently Asked Questions

How much do you charge?
My standard fee for all face-to-face sessions is £50. My fee for online sessions via phone or Zoom video/chat is £30. A limited number of concessionary spaces are available. If you are a student or on low income, please ask and we can discuss this option.

How often will we meet?
Generally, we meet for 60 minutes once a week. In the early stages, frequency and consistency are important for building a strong foundation, so I recommend weekly sessions for at least the first six weeks; however, I am open to discussing alternative arrangements.

Are our sessions confidential?
Everything you share with me will be treated as highly confidential; however, there are a few limits to confidentiality which you should be aware of. As a requirement of professional practice, I undertake regular supervision where issues from our sessions may be discussed. I would consider widening confidentiality if I consider you or others to be at risk of serious harm or when compliance with the law requires it. Wherever possible, I would discuss this with you first.

How many sessions do you recommend for therapy?
My goal is for therapy to be as brief as possible; however, the length of our work together can sometimes depend on the problem we are working with and your commitment to the process. I initially recommend coming in for at least four sessions to explore and define our goals. Many clients continue for six months or longer.

What if I need to reschedule?
I require a minimum of 24 hours’ notice if you are unable to attend a session. The full fee is payable if a session is missed without sufficient prior notice. I will aim to provide you as much notice as possible if I am unable to attend our scheduled session. In such cases, I will endeavour to offer an alternative arrangement.

Who decides when therapy ends?
When the time comes to end therapy, it is preferable for the decision to be arrived at by mutual prior agreement; however, you have the right to end your therapy at any time. I would appreciate a minimum of 24 hours’ notice if you decide not to come back.

Who do you work with?
I work with anyone aged 18 or above on a range of issues, including (but not limited to) anxiety, depression, obsessive and compulsive behaviours, grief and loss, work stress, self-harm, suicidal ideations and relationship difficulties.

Further Questions?
Please get in touch by phone or email.


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